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Project Officer

Band 6

Main area
Trust HQ
Grade
Band 6
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
188-AC2910
Site
Southampton General Hospital
Town
Southampton
Salary
£31,365 - £37,890 per annum
Salary period
Yearly
Closing
13/04/2021 23:59
Interview date
13/05/2021

Job overview

Join us at this exciting time as we make a considerable investment to expand our Improvement team at University Hospital Southampton, NHS Foundation Trust (UHS). You will have the opportunity to play a pivotal role in driving improvement and change across our organisation and with our partners 

ABOUT THE TEAM

We are a growing team of dedicated improvement practitioners who are at the heart of delivering the Trust’s ambitious and innovative Corporate, Clinical and Improvement strategies. We are committed to working hand in hand with our World Class people delivering World Class care and outcomes for our patients.

You will be at the forefront of shaping our future services, making the NHS Long term plan a reality and supporting Elective Restoration and Recovery through Trust wide, digitally enabled improvement that puts patients first. We invest in the continued growth and development of our staff and are looking to grow our team with people who are passionate about improvement.

Main duties of the job

You can read an overview of the main duties of the role in the section below: Job Description and Main Responsibilities.

To understand the role in more detail please read the full job description and person specification documents attached.

Working for our organisation

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated ‘Good’ by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care. 

We support flexible working and will consider requests taking into account the needs of the service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.

Detailed job description and main responsibilities

YOUR RESPONSIBILITIES

Working alongside divisional and care group colleagues, the post holder will be responsible for a number of projects aligned to the Trusts strategic objectives. They will need motivational skill, working closely with colleagues at all levels in the organisation, clinical and non-clinical and where appropriate the wider healthcare community. They will need experience of influencing behaviour, in often challenging situations

This post holder will work in a matrix structure with the improvement team, divisional teams and the clinical lead for Quality Improvement.

WHAT YOU’LL DO

  • Provide project management to specific quality improvement/ service redesign projects
  • Proactively support these projects within and across divisions. The post holder will need to liaise with multi-disciplinary teams to help ensure improvements are monitored, achieved and fully delivered.
  • Using appropriate tools and techniques support the delivery of project objectives against identified goals. This includes understanding the detail of project schemes and their timescales and financial constraints.
  • Monitor the progress of projects. Lead specific areas of the project as required by the Programme Lead. Appropriately resolve or escalate any issues preventing progress to the Programme Lead.
  • Support the relevant Programme Lead to undertake detailed service evaluation and performance monitoring at various stages of the project and provide information for feedback reports on the project’s success
  • Actively contribute to the Always improving training and education programme, providing coaching and facilitation to individuals, action learning sets and teams, upskilling their capability to undertake local change.

WHAT WE’RE LOOKING FOR

  • The post holder must be able to encourage and enthuse others to implement change
  • The post holder must be well motivated and able to work using their own initiative with minimal direction.
  • This role requires some knowledge and experience in the application of service redesign, project management and Quality Improvement tools and techniques.
  • First Degree or equivalent experience/diplomas
  • Knowledge and application of a recognised service improvement technique or relevant experience
  • Evidence of further training/study/courses
  • Professional self-awareness and awareness of the needs of others
  • Energetic, enthusiastic and resilient
  • Personal integrity
  • Intellectual flexibility
  • Confidence
  • Commitment to the Trust’s goals
  • Team player

ADDITIONAL INFORMATION

We offer a range of fully funded apprenticeship opportunities to learn whilst working. Apprentices will be supported with study leave and provided with a learning mentor.

Interviews will be held on Thursday, 13 May 2021

Should you have any queries, please use the contact details below to get in touch.

Person specification

Qualifications

Essential criteria
  • First Degree or equivalent experience/diplomas
  • Knowledge and application of a recognised service improvement technique or relevant experience
  • Evidence of further training/study/courses
Desirable criteria
  • QSIR practitioner
  • Project or change management training
  • Working knowledge of more than one methodology

Experience

Essential criteria
  • project management experience
  • Facilitation of meetings / groups
  • Experience at a junior level in industry or healthcare sector
  • Evidence of leading and implementing change, influencing behaviour, collaborative working with others
  • Evidence of structured project management skills and experience
  • Report writing skills and experience
Desirable criteria
  • Previous experience in healthcare setting
  • Previous experience of quality / service improvement
  • Evidence of some project management support experience
  • Experience at junior management level
  • Action learning set experience
  • Coaching experience

Skills

Essential criteria
  • Leadership: Evidence of leadership qualities
  • A self-starter, able to work with minimal direction, and take the lead in situations
  • Developing influencing skills, able to motivate and empower others
  • Time management: Ability to prioritise objectives and multi-task
  • Analytical: Ability to analyse problems and develop practical and workable solutions to address them
  • Demonstrate the ability to analyse and interpret information and present this to a variety of audiences
  • Managing change: Ability to work with project teams to effect change in rapidly changing environments, to achieve agreed goals
  • Demonstrates clarity and breadth in use of verbal and written communications in relation to our patient group
  • Calm and logical thinker
  • Proficient in Microsoft Office
  • Knowledge and application of quality improvement and service redesign tools and techniques
  • Project management: Ability plan and manage a project
  • Professional self-awareness and awareness of the needs of others
  • Energetic, enthusiastic and resilient
  • Personal integrity
  • Intellectual flexibility
  • Confidence
  • Commitment to the Trust’s goals
  • Team playe

Special requirements

Essential criteria
  • Flexible working arrangements to meet reasonable demands and deadlines of the post
  • Ability to maintain an effective work life balance

Values

Essential criteria
  • Able to demonstrate behaviours that meet the Trust Values Patients First
  • Able to demonstrate behaviours that meet the Trust Values Always Improving
  • Able to demonstrate behaviours that meet the Trust Values Working Together
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Documents to download

Apply online now

Further details / informal visits contact

Name
Rebecca Gough
Job title
Head of service improvement
Email address
Rebecca.gough@uhs.nhs.uk
Telephone number
07867021134

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Address
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