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Project Manager

Band 7

Main area
Trust HQ
Band 7
Full time - 37.5 hours per week
Job ref
Southampton General Hospital
£38,890 - £44,503 per annum
Salary period
13/04/2021 23:59
Interview date

Job overview

Join us at this exciting time as we make a considerable investment to expand our Improvement team at University Hospital Southampton NHS Foundation Trust (UHS). You will have the opportunity to play a pivotal role in driving improvement and change across our organisation and with our partners 


We are a growing team of dedicated improvement practitioners who are at the heart of delivering the Trust’s ambitious and innovative Corporate, Clinical and Improvement strategies. We are committed to working hand in hand with our World Class people delivering World Class care for our patients.

You will be at the forefront of shaping our future services, making the NHS Long term plan a reality and supporting Elective Restoration and Recovery through Trust wide, digitally enabled improvement that puts patients first. 

Main duties of the job

You can read an overview of the main duties of the role in the section below: Job Description and Main Responsibilities.

To understand the role in more detail please read the full job description and person specification documents attached.

Working for our organisation

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated ‘Good’ by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care. 

We support flexible working and will consider requests taking into account the needs of the service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.

Detailed job description and main responsibilities


Working alongside divisional and care group colleagues, the post holder will lead and be responsible for a number of projects aligned to the Trusts strategic objectives. They will need a high degree of motivational skill, working closely with colleagues at all levels in the organisation, clinical and non-clinical and where appropriate the wider healthcare community. They will need experience of influencing behaviour, in often challenging situations

This post holder will work in a matrix structure with the improvement team, divisional teams and the clinical lead for Quality Improvement.


Proactively lead, plan and implement quality improvement and service redesign projects within and across divisions. The post holder will be responsible for leading and co-ordinating multi-disciplinary teams to ensure demonstrable and sustainable improvements are achieved and fully delivered.

Provide professional project management expertise using appropriate tools and techniques.  Apply change management skills and experience to achieve project and workstream objectives.

Manage the successful delivery of project objectives against identified goals.  Ensure project schemes are realised on time, within agreed financial constraints. This includes responsibility for monitoring substantial financial savings.

Actively contribute to the Always improving training and education programme, providing coaching and facilitation to individuals, action learning sets and teams, upskilling their capability to undertake local change.


The post holder must be able to encourage and enthuse others to implement change at many levels, from local department improvements to broad implementation of national initiatives and directives.

The post holder will have a high degree of autonomy with minimal direction, manage a demanding workload to deliver sustainable improvement, ensure projects are realised against conflicting priorities

This role requires knowledge and experience in the application of service redesign, project management and Quality Improvement tools and techniques.

  • First Degree or equivalent experience/diplomas
  • Detailed knowledge and application of a recognised service improvement technique or relevant experience
  • Evidence of further training/study/leadership courses
  • Professional self-awareness and awareness of the needs of others
  • Energetic, enthusiastic and resilient
  • Personal integrity
  • Intellectual flexibility
  • Confidence
  • Commitment to the Trust’s goals
  • Team player


Interviews will be held on Thursday, 06 May 2021

Should you have any queries, please use the contact details below to get in touch.

Person specification

Qualifications / training required

Essential criteria
  • First Degree or equivalent experience/diplomas
  • Detailed knowledge and application of a recognised service improvement technique or relevant experience
  • Evidence of further training/study/leadership courses
Desirable criteria
  • QSIR college associate
  • Project or change management training
  • Action learning set facilitator
  • Coaching qualification
  • Working knowledge of more than one methodology

Previous or relevant experience necessary

Essential criteria
  • Proven track record in project management experience
  • Facilitation of multi-professional groups
  • Presenting and communicating to care groups and divisions
  • Experience at a senior level in industry or healthcare sector
  • Evidence of leading and implementing change, influencing behaviour, collaborative working with others
  • Evidence of significant structured project management skills and experience
  • Literate, with report writing skills and experience
Desirable criteria
  • Previous experience in healthcare setting
  • Previous experience in quality / service improvement environment
  • Coaching experience
  • Teaching experience
  • Leadership: Evidence of leadership qualities

Aptitudes and skills required

Essential criteria
  • A self-starter, able to work with minimal direction. Knows when to take the lead in situations and when to encourage others take lead roles
  • Well-developed influencing skills, able to motivate and empower others
  • Time management: Ability to prioritise objectives (large and small) and multi-task
  • Analytical: Ability to analyse complex problems in detail, interpret complex information, and develop practical and workable solutions to address them
  • Demonstrate the ability to analyse and interpret technical, sensitive or contentious information and present this to a variety of audiences
  • Managing change: Ability to lead project teams to effect change in rapidly changing environments, to achieve agreed goals
  • Demonstrates clarity and breadth in use of verbal and written communications in relation to our patient group
  • Calm and logical thinker
  • Professional self-awareness and awareness of the needs of others
  • Energetic, enthusiastic and resilieny
  • Personal integrity
  • Intellectual flexibility
  • Confidence
  • Commitment to the Trust’s goals
  • Team player

Special requirements of the post

Essential criteria
  • Proficient in Microsoft Office
  • Knowledge and application of quality improvement and service redesign tools and techniques
  • Project management: Ability to scope, plan and manage a suite of projects

Values and behaviours

Essential criteria
  • Patients First
  • Always Improving
  • Working Together
Apprenticeships logoNo smoking policyDisability confident employerCare quality commission - Good

Documents to download

Apply online now

Further details / informal visits contact

Rebecca Gough
Job title
Head of service improvement
Email address
Telephone number

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