Two new opportunities have arisen to join our friendly and dedicated specialist Trauma and Orthopaedics team on 6 months fixed term contracts as a Referral to Treatment (RTT) Analysts. The role is varied, interesting and crucial to ensuring an excellent patient experience every step of the way. This demanding role offers the opportunity to develop a range of administrative tasks, communication skills, attention for detail, outstanding customer service skills, a positive, patient-centred flexible approach and multi -tasking skills.
If you’re looking for a way to use your analytical and reporting skills in a fast-paced, rewarding environment where you can help to make a difference to patient lives, we’d love to hear from you.
University Hospital Southampton NHS Foundation Trust (UHS) is a National Trauma Centre and leading the way is our Trauma and Orthopaedic care group providing the skill and care to many of our Major Trauma patients. Natural evolution and progression has seen many exciting developments including the formation of our Plastic Surgery service. This desire to be the best whilst providing the best care possible to our patients ensures our nationally renowned reputation, which is held in high regard, is maintained.
Working with the access manager, you’ll be responsible for validating patient waiting lists in accordance with the Trust’s access policy, as well as providing performance reporting to be used at a high level. You will also:
Work to agreed objectives and monitor the department’s adherence to the 18 week targets, best practice tariffs, and Commissioning for Quality and Innovation (CQUINs)
Work within a dedicated specialty clinical area for trauma & orthopaedics to facilitate the smooth running of the patient journey
Ensure that coordinated and streamlined administrative processes revolve around the patient and their individual needs.
Alongside experience of working in a busy, target focused environment, the ideal candidate would have:
Familiarity with Microsoft Office
Excellent communication skills
The ability to work well under pressure and in a team
A desire to provide a first class service for patients and clinical teams.
You should be able to work flexibly in supporting the functions of the unit and have a genuine desire to contribute to providing a quality service for patients.
As one of the largest acute teaching Trust’s in England, we can offer learning and development opportunities to help you achieve the career you aspire to. We believe you deserve the best possible surroundings in which to do your job and we want to support you in doing your job to the best of your ability.
As a Trust, we support flexible working and will consider requests taking into account the needs of the service. You’ll have an opportunity to discuss this at interview. Our LiveWell and inspire programme offers opportunities, support and advice, including smoking cessation services, exercise and activity classes, and support for mental health.
UHS employees are able to access a huge range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata) on appointment, can access on-site nursery facilities (subject to availability), and we offer a generous pension scheme.
UHS is rated ‘Good’ by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and only an hour on the train from central London. The New Forest National Park and the beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than those in London, 13 schools rated outstanding by Ofsted and 13 nearby green spaces to enjoy.
Interviews will be held on Monday, 01 February 2021.
If you’re interested in applying for this role, we’d encourage you to get in touch using the contact information at the bottom of this advert with any questions or if you would like to arrange an informal visit. Alternatively, if you’re ready to apply, please follow the link below to complete an application.
Please be advised that this vacancy may close earlier than stated if we receive a large number of applications. We will not accept any applications or queries via agencies, under any circumstances.
Head to our careers portal thinkuhs.co.uk where you’ll find information about:
- Our values and vision
- Our services and teams
- Benefits we offer our staff
- UK professional body registration
- Information about our city
- Relocating to Southampton
- Our fantastic staff and their work
To find out what our staff think about working here, you may also wish to look at our most recent friends and family test and NHS staff survey results, or our latest CQC report.
Getting to work should be as easy as possible and that’s why we have introduced the UHS travel promise – a commitment from the Trust that we will provide reasonable travel options for every member of staff. Every member of staff will be provided with either park and ride access or an onsite permit. Eligibility for an onsite permit is dependent on the nature and requirements of the role. All staff can also access a range of discounted benefits relating to travel including reduced price bus tickets, purchase of salary sacrifice bikes and ultra-low emission cars.
Equality remains at the centre of our policymaking, service delivery, and employment practice, giving all employees equal opportunity to develop, apply for promotions, and have working arrangements that enable them to achieve a manageable work-life balance.
UHS actively promotes a work environment free from harassment and discrimination and provides training for managers and staff to ensure this happens. We also closely monitor recruitment activity, training, development, and employment practices to ensure equality of practice with regard to race, colour, ethnic or national origin, religion or belief, gender, sexual orientation, disability, marital status and age.
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