Volunteer - Macmillan Centre

Main area
Macmillan Centre
3 hours per week minimum
Job ref
31/05/2018 23:59

The Macmillan Information and Support Centre are looking for volunteers to join our dedicated, friendly team.

The Macmillan Information and Support Centre aims to provide comprehensive information and holistic support to anyone affected by cancer in a safe and welcoming environment.

In 2016 the Macmillan Centre reached 17543 people affected by cancer, providing information and support along with offering services to people such as complementary therapies, supportive listening, counselling and welfare benefits advice.

We are looking for volunteers in the following areas:


  • Qualified voluntary complementary therapists required to see patients and their
    families on weekdays between 10am and 4pm.
  • We are looking for you to commit to carrying out sessions on a weekly, fortnightly or monthly basis.
  • We have a team of 18 volunteer complementary therapists who offer complementary therapies to patients alongside cancer medical treatment and to their main family member or carer with the aim of promoting relaxation and reducing anxiety, relieving stress related symptoms eg pain, muscle tension, poor sleep patterns and introducing aspects of self help related to complementary therapies. We have lovely designated therapy rooms which our therapists use to offer this valuable service.
  • We will provide funding for your professional supervision and relevant training courses.

 for people affected by cancer.

  • Qualified volunteer counsellors required to offer sessions to clients on any day
    between 10am to 4pm, availability 2-3 sessions per month
  • Volunteers will have successfully completed a recognised professional qualification to diploma level or equivalent. For example, a BACP recognised course or equivalent that includes 450 hours of taught time, a minimum of 100 hours of supervised counselling practice and 20 hours of personal therapy.
  • We have a small team of volunteer counsellors who provide short term, appointment-led counselling interventions to adults, who are either receiving or have completed cancer treatment, or people affected by cancer in order to improve their well being.
  • We will provide funding for your professional supervision and relevant training courses.


Being a Macmillan volunteer gives you the chance to have a positive impact on people’s lives and can be incredibly rewarding.

Andrea Lodge, Macmillan Centre Manager, states: “without our volunteers, the centre couldn’t exist – with their help we are able to support around 270 visitors each week, help people to cope with their diagnosis, and provide a non-clinical space within the hospital where people can take time out and access any support they need. Sometimes visitors want to be social and chat about the Great British Bake Off, other times they want to talk about really difficult situations and emotions they’re feeling. Our volunteers are there to welcome and guide them, whatever they might need.

If any of these roles appeal to you, you are aged 21 or above and you are able to regularly give up a few hours to help, we’d love to hear from you. Volunteers really are priceless and I’m sure that anyone who has visited our centre would agree.”

Before applying online for any of these roles, please contact Andrea Lodge, Macmillan Centre Manager on 023 8120 6503, email MacmillanCentre@uhs.nhs.uk or alternatively visit the Macmillan Centre at Southampton General Hospital, East Wing Courtyard, B Level to discuss the role.

Full induction and training will be given and volunteers are supported at all times by a member of staff. There is ongoing support and training for all volunteers.

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Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Apply online now

Further details / informal visits contact

Andrea Lodge, Macmillan Centre Manager on 023 8120 6503, email MacmillanCentre@uhs.nhs.uk

If you have problems applying, contact

023 8120 4688