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COVID-19 Vacancy IT & Technical Support Technician

NHS AfC: Band 6

Main area
NHS AfC: Band 6
Fixed term: 12 months (Contract ending December 2021)
Full time: 37.5 hours per week
Job ref
£31,365 - £37,890 per annum
Salary period
20/01/2021 23:59

IT and Technical Support Technician – COVID19 Saliva Testing Programme

Fixed Term Contract until 31st December 2021

Southampton has been running a Covid-19 saliva testing programme in partnership between the University of Southampton, Southampton City Council and University Hospital Southampton NHS Foundation Trust (UHS). As part of the preparation for the expansion of the asymptomatic testing programme across the geographical region, we are recruiting a number of staff to support this programme.

We are currently recruiting for IT and Technical Support Technicians to work supporting the team driving asymptomatic saliva testing across Hampshire and the Isle of Wight. Reporting to the Laboratory IT and Information Manager, you will provide onsite technical support within the laboratory to ensure the smooth running and functionality of its IT and technical requirements. The post holder will be required to:

  • Provide first line technical support and troubleshooting within the Laboratory, covering IT hardware and software and other laboratory equipment
  • Provide training to staff on the use of IT software, hardware and other technical equipment in line with Standard Operating Procedures (SOPs) and supplier instructions
  • Liaising with external suppliers to arrange the efficient repair or restoration of service critical technical systems and equipment within the laboratory

Successful candidates need to be able to demonstrate expert level of understanding of Laboratory Information Management Systems (LIMS) and a sound knowledge of applications to enable reporting and complex data extraction as needed. You will be able to show that you have provided excellent support to your customers, providing training as necessary, utilising analytical thinking to resolve issues quickly, and in keeping them informed and updated as required. 

The laboratory will be open 6 days per week; 16 hours per day, so there will need to be some flexibility in working hours / cover, which may include on call cover.

This is an excellent opportunity to put your range of skills to help support in the fight against COVID-19 and be proud to support the NHS and to support the wider community at this time.

We are looking for the successful candidate to start as soon as possible. The post is being offered as a fixed term contract until 31 December 2021 or should you wish to consider to be seconded from another organisation, please check that your manager is prepared to release you within this timeframe before applying.

For informal enquiries please contact

Closing date: 20th January 2021

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Further details / informal visits contact

Asa Thorpe
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