Patient pathway coordinator

Band 3

Main area
Cardiovascular and thoracic
Grade
Band 3
Contract
Permanent
Hours
Full Time 37.5 hours per week
Job ref
188-AC560
Site
Southampton General Hospital
Town
Southampton
Salary
£19,409 - £22,683 pa
Closing
24/05/2018 23:59

We currently have two full time Patient Pathway Coordinator (PPC) posts available within the Cardiovascular & Thoracic Care Group.  These are exciting opportunities for the right candidates. One post will be supporting 3 consultants within the Paediatric and Adult Congenital Cardiac specialty and the other assisting 2 consultants in the Cardiac Rhythm Management team.

The successful applicants will need to be dynamic, energetic and enthusiastic individuals with a mature and responsible approach to work.

A caring, courteous manner with good customer service skills is essential. The roles are varied and busy and require a flexible approach to a demanding work load with changing priorities.

An understanding of the 18 week referral to treatment pathway is essential, as part of this role will necessitate the active monitoring and support of patients through their pathway within relevant timeframes.

You will have a good general level of education and be computer literate.  You will have experience of working with the general public and an excellent telephone manner.  You must be able to work well both within a team and unsupervised, have good communication and organisational skills and be able to work efficiently under pressure.

Previous experience of working with the Trust computerised administration systems is desirable, as you will be actively involved in using the hospital computer based systems.  Some understanding of medical terminology would be helpful but is not essential.

You should enjoy working as part of a varied multidisciplinary team, and will have contact with medical and nursing staff, GP practices, patients and other District General hospitals.

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Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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Further details / informal visits contact

Leanne Byrne – Leanne.Byrne@uhs.nhs.uk

Andy Harding – Andrew.Harding@uhs.nhs.uk 

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